Security vulnerabilities accumulate silently.
WordPress core, themes, and plugins release security patches constantly. Each unpatched update is an open door. Attackers scan for known CVEs automatically. Your site doesn’t need to be a target — it just needs to be on the list of sites running a vulnerable plugin version.
Plugin conflicts break things you don't notice immediately.
team knows until a customer complains or a lead can’t submit. Untested updates are one of the most common causes of preventable WordPress downtime.
No backup means no recovery.
Hosting providers backup your server. They do not guarantee they can restore your specific WordPress database to a specific point in time. Without your own independent backups, a bad update, a hack, or a database error can mean starting over.
Everything your WordPress site needs to stay secure, fast, and online.
Our maintenance plans cover the six areas that determine whether a WordPress site stays healthy long-term: security, backups, performance, content, support, and technical health. Plans are month-to-month. No contracts. 30 days’ notice to cancel.
Security and updates.
Monthly WordPress core, theme, and plugin updates tested in a staging environment before deployment. Malware scanning, uptime monitoring with immediate alerts, and a security hardening baseline on all sites.
Backups and recovery.
Daily off-site backups with 30-day retention. If anything goes wrong — a bad update, a hack, an accidental deletion — we restore your site to a clean state. Fast.
Performance and monitoring.
Monthly Core Web Vitals check, database optimization, and performance baseline review. We catch degradation before it affects your rankings or your users.
THE COMPANY WE KEEP
“We've been with Parachute since they built our site and having them maintain it as well is the right call. They know the codebase, they catch issues before we do, and when something needs to change they just handle it. It's one less thing on our plate.”
How our maintenance plans work.
We do a full technical audit of your site before starting any maintenance work. We document your current plugin versions, theme setup, hosting configuration, and any known issues. This becomes our baseline. If we find critical problems during onboarding, we flag them before the plan begins.
Before we update anything on your live site, we test updates in a staging environment. If a plugin update breaks something in staging, we catch it there — not on your live site in front of your customers.
Each month we update WordPress core, your active theme, and all plugins. We test after each update, check your site’s front end and key user flows, confirm your forms and checkout work, and only then push to production. You receive a monthly report of everything updated.
Daily backups run automatically. Uptime monitoring checks your site every 5 minutes and alerts us immediately if it goes down. Monthly malware scans run on schedule. You don’t need to think about any of this.
For Professional and Enterprise plans, submit content update requests any time. We handle copy changes, image swaps, new blog posts, form updates, and minor layout changes within your monthly hours. Rollover unused hours don’t carry forward — but if you need more, we invoice the overage at your plan’s hourly rate.
Each month you receive a report showing: updates applied, backup status, uptime percentage, security scan results, and performance metrics. No fluff. Just the data you need to confirm your site is being cared for.
Custom WordPress
Hand-crafted WordPress development that is tailored to meet the unique digital marketing needs of your business.
Web Development
Custom, open-source web development that is tailored to meet your specific marketing goals and functional needs.
Website Speed Optimization
Code-level Core Web Vitals optimization that improves your Google rankings and stops slow load times from costing you leads.
Accessibility Compliance
WCAG 2.2 AA and AODA-compliant web design that serves every user and keeps your business on the right side of the law.
MaxAssist
Explore our time-tested approach to corporate rebranding and custom website design and development in the SaaS industry.
- Digital Branding
- UX (User Experience) Design
- Information Architecture
- Responsive Website Design
- Art Direction & Consulting
- UI Animations
- Custom WordPress Development
- Search Engine Optimization
WordPress maintenance questions, answered.
We take pride in providing transparency to our clients and strive to maintain clarity in everything we do. If you’re not ready to contact us but have a question, you may find answers here.
More FAQsYes. Maintenance is primarily about security and reliability, not content changes. WordPress core and plugins release security patches regardless of whether your content changes. An inactive site with outdated plugins is just as vulnerable as an active one. Uptime monitoring and daily backups protect you from issues unrelated to content activity.
We test updates in a staging environment before applying them to your live site. If an update causes a problem in staging, we hold it, investigate, and apply it only when it’s safe — or find an alternative solution. If something unexpected happens on the live site, we restore from backup immediately and investigate. This is why we take daily backups before every update cycle.
Yes. We onboard external sites all the time. We start with a technical audit to understand the codebase, hosting setup, and any existing issues. Sites built on premium themes or page builders require more caution during updates — we factor that into the onboarding assessment and monthly fees.
Text changes, image swaps, adding or removing pages, updating team bios, posting blog content, adjusting menu items, updating contact information, and similar editorial tasks. It does not include new feature development, new page template creation, WooCommerce product catalog management, or custom code changes — those are scoped separately.
Yes. All plans are month-to-month. Give us 30 days’ notice and we’ll offboard you cleanly — full backup, documentation handoff, and access credentials returned. We keep clients because the service is good, not because of contract terms.
Overage hours are billed at your plan’s hourly rate. We notify you before going over so there are no surprises on your invoice. If you’re consistently using more than your plan includes, we’ll recommend upgrading to the next tier.
We know your codebase. We know which plugins are load-bearing, which customizations exist, and what the edge cases are. A third-party maintenance provider works from the outside and documents as they go. We already have the context. When something goes wrong at 11pm, that context is the difference between a 20-minute fix and a 4-hour investigation.
Get a WordPress maintenance quote.
Tell us about your site and we’ll recommend the right plan. If you’re not sure what level of care you need, start with the audit — we’ll tell you exactly what state your site is in and what it needs.
Get a Quote
