Custom website design for a Toronto-based visual technology services company, KiSP Inc.
Our agency was commissioned to lead a full rebrand and build a custom WordPress site, elevating KiSP’s digital presence so it could appeal broadly to industries that rely on visual storytelling and digital environments. The aim was to help KiSP break out of the “office furniture” category, positioning it instead as a versatile partner for any industry needing high-end visualization, digital tools, and environmental design.
Project Goals
- Rebrand the Corporate Identity – Redefine KiSP’s visual identity; typography, colour palette, tone — so that it feels modern, industry-agnostic, and premium, while ensuring consistency across all brand touchpoints.
- Elevate Visualization Services – Make visualization (2D / 3D renderings, animations, fly-throughs, VR/AR) a centrepiece of the website and brand story, not a secondary or “add-on” service, and show its value clearly for different sectors.
- Offer Versatility Across Industries – Position KiSP so that potential clients in tech, product design, architecture, automotive, exhibition/design, etc., see it as relevant. The messaging, imagery, case studies, and tools must reflect this broader scope.
- Craft a Future-Ready, Engaging Experience – Build a custom WordPress site that is flexible, powerful, easy to update, and offers a rich visual experience. Responsive design, strong performance, clean content architecture, and intuitive UX/UI are all foundational components of the new website.
- Boost Lead Generation & Market Differentiation – Use the website and brand as tools to help KiSP differentiate from furniture-centric competitors, attract new markets, simplify purchase / specification cycles, and generate more qualified leads.

Key Challenges
- Perception locked to furniture industry – Many potential clients outside furniture see KiSP through that lens; they might assume the tools/services aren’t suited or familiar enough for other sectors.
- Underutilized visual storytelling – Previous branding and website didn’t fully showcase the power of KiSP’s visualization capabilities, texture, motion, and environments. The visuals were more “typical furniture” than cinematic, immersive, or versatile.
- Complex service offerings, with overlapping features – KiSP has many tools (Configurator, Collaborator, Product Data, etc.) plus services (visualization, CAD/space planning, etc.). Organizing these clearly so visitors understand what’s for them and how to engage is non-trivial.
- Outdated site structure & poor flexibility – Updating product visuals, adding case studies from new industries, and adjusting messaging for different verticals was too cumbersome under the old site. The design and CMS needed better scalability.
- Competitive differentiation – Many firms are offering visualization or CAD or sales tools, but few are combining all, especially in select industries. KiSP needed to stand out in messaging, visuals, and UX.
The Web Design Process
Discovery and Strategy
We began with a series of stakeholder workshops to clearly define KiSP’s brand values, unique strengths, and long-term aspirations. The leadership team wanted to position KiSP as more than a furniture visualization company, so together we explored how their “superpowers”—such as visualization quality, speed, configurability, and customer support—could be reframed for a broader market. To validate this positioning, we conducted market and competitor research, studying both direct competitors in the furniture sector and broader players in visualization, digital environment design, and sales tools. This process revealed where KiSP could stand out and what industry clichés to avoid. From there, we developed target personas and customer journey maps to understand the needs of architects, product designers, and sales professionals. These insights guided not only the content strategy but also the reimagined visual identity, which moved away from office-furniture imagery and toward a modern, cinematic system of typography, colours, and abstract brand marks.

Information Architecture and UX Design
Armed with strategic insights, we restructured KiSP’s website into a clear, intuitive framework. Products, visualization services, industries served, and resources were each given distinct spaces while remaining interconnected to support multiple entry points. Wireframes were created for all major page types, including product overviews, service pages, case studies, and demo experiences, ensuring content flow was logical and calls-to-action remained prominent. Special emphasis was placed on immersive visual storytelling, incorporating panoramic imagery, 3D renders, animations, and AR/VR previews. This shift positioned KiSP’s visualization work not just as a supporting element but as the central storytelling device of the website.